Privacy Policy - D.W. Morgan Company

PLEASE NOTE THAT D.W MORGAN’S PRIVACY POLICY HAS CHANGED EFFECTIVE JANUARY 1, 2020.

This Privacy Policy (“Policy”) discloses the privacy practices for the D.W. Morgan websites, mobile applications, and various related services (together referred to as the “Websites”). D.W. Morgan, the provider of the Websites (referred to as “us” or “we”), is committed to protecting your privacy online. This includes all D.W. Morgan services governed by the D.W. Morgan Master Subscription Agreement.

You must be at least 18 years old to have our permission to use the Websites. If you are between the ages of 13 and 17, or under the age of majority where you live, you attest that your legal guardian has reviewed and agreed to this Policy.

You acknowledge that this Policy is part of our Websites’ Terms of Use, and by accessing or using our Websites, you agree to be bound by all of its terms and conditions.

IF YOU DO NOT AGREE TO THESE TERMS, AS UPDATED, PLEASE IMMEDIATELY STOP ACCESSING THE WEBSITES.

We reserve the right to change this Policy at any time, without prior notice to you. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an e-mail to the e-mail address listed by registered users or posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a registered user, review the Websites and this Policy periodically, and be aware of any modifications. Your continued use of the Websites after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1. What information do we collect from you?

In order to better provide you with our numerous services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Websites.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on the Websites, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums, blogs, or other public areas, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, telephone and facsimile numbers, and other personal identifying information. This information may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address. An URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet. We may also collect and store personal information about other people that you provide to us through your use of the Websites. Other than as described in this Policy, we will not intentionally sell or otherwise disclose contact information that you submit to any third party.

Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Websites in several ways. This information is compiled and analyzed on both a personal and an aggregated basis.

2. Where do we collect information from you and how do we use it?

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. For example, you provide certain Personally Identifiable Information to us when you:

Register for our services and register your e-mail address with us; or
send e-mail messages, submit forms, blog posts, or other user content, or transmit other information through use of the Websites.
We may also collect information from you at other points on our Websites that state that such information is being collected.

We use your IP address to diagnose problems with our servers and software, to administer our Websites, and to gather demographic information.

In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information may include browser type, operating system, the page served, the time, the source of the request, the preceding page viewed, and other similar information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers and software, to administer our Websites, and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our Websites.

We will primarily use your Personally Identifiable Information to provide our services to you, carry out your requests, remember information so you will not have to re-enter it during your visits or the next time you visit the Websites, respond to your inquires, and in any other way naturally associated with how you provided the information. We will also use Personally Identifiable Information to enhance the operation of our Websites, fill orders, improve our marketing and promotional efforts, statistically analyze website use, improve our product and service offerings, and customize our Websites’ content, layout, and services. We may use Personally Identifiable Information to deliver information to you that you have requested or agreed to receive and to contact you for a variety of reasons including, but not limited to, information you have posted or shared with us or changes to the Websites and its policies. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Terms of Use and this Policy.

3. With whom do we share your information?

We do not sell, trade, or rent your Personally Identifiable Information to others without your consent, except as noted in this Policy. We do provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties for our legitimate business purposes as permitted by law. We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver their services. For example, we may share your personal information with suppliers who perform services on our behalf; and with vendors or providers who provide us with information necessary to perform services on your behalf.

In addition, we may share your Personally Identifiable Information with third parties who assist us in using the content or other information you have posted or shared with us via our Websites (e.g., production companies we may use). Further, we may share your Personally Identifiable Information with third parties, such as our co-promotional partners and others with whom we have marketing or other relationships. Except as provided in this Policy, our Terms of Use, or as set forth when you submit the information, your Personally Identifiable Information will not be shared or sold to third parties without your consent.

We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our visitors’ sales, traffic patterns, and related website information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

4. What about the information I post on blogs, boards, and forums?

We may offer chat rooms, message boards, bulletin boards, or other public forums where you and other users can communicate. The protections described in this Policy do not apply when you provide information (including Personally Identifiable Information) in connection with your use of these public forums. We may use Personally Identifiable Information and Non-Personally Identifiable Information to identify you with a posting. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Policy and may result in unsolicited messages from third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our Websites. Please be careful and responsible whenever you are online.

5. How can you update or correct your Personally Identifiable Information?

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may also access and correct your personal information and privacy preferences by writing us at:

D.W. Morgan Company
4185 Blackhawk Plaza Circle, Suite 260
Danville, CA 94506
helpdesk@dwmorgan.com

Please include your name, address, and/or e-mail address when you contact us.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Websites. In addition, it may be impossible to completely delete your information without some residual information because of backups.

6. What are your choices regarding collection, use, and distribution of your information?

We may, from time to time, send you e-mails regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only D.W. Morgan (or agents working on behalf of D.W. Morgan and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your account information to no longer receive such offers and mailings.

You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly in your case.

7. What security precautions are in place to protect against the loss, misuse, or alteration of your information?

At our Websites you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected D.W. Morgan personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside D.W. Morgan you will not be asked to select a password in order to view or modify such information.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Websites cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

8. Do we use “cookies”?

When you use our Websites we and/or a third party vendor (i.e. Google) will store cookies on your computer or mobile phone in order to facilitate and customize your use of our Websites. A cookie is a small data text file, which a website stores on your computer’s or mobile phone’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. The cookies may store randomly assigned user identification numbers and the country where you are located. The cookies make your use of the Websites easier, make the Websites run more smoothly, and help us to maintain secure Websites. You are always free to decline our cookies if your browser permits, but some parts of our Websites may not work properly in that case.

We may use an outside ad serving company to display banner advertisements on our Websites. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information. We will collect and use your IP address, as well as some Non-Personally Identifiable Information about you, such as your browser type, the server your computer or mobile phone is logged onto, the area code and zip code associated with your server, and whether you responded to a particular ad. Other advertisers may also place banner ads on our Websites in the same manner as above, but we will not disclose any Personally Identifiable Information to them.

9. What should you know about privacy policies and data collection at any third party Websites accessible from our Websites?

Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you. Other websites accessible through our Websites have their own privacy policies and data collection, use, and disclosure practices. Please consult each website’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our Websites may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

10. How can you access and control your personal data?

You have the following data protection rights:

Rights to access your personal data and what it is used for.
Opt-out from the sale or sharing of your personal data.
Request to update and correct your personal data.
Request to delete your personal data.
You have the right to complain to a data protection authority about our collection and use of your personal information. Contact information for authorities can be found here and here.
Call 1-800-628-1321 to opt-out or to ask about your rights.

11. What else should you know about your privacy online?

Our policy is that we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors that are under 18 years of age. We comply with the requirements of the Children’s Online Privacy Protection Act. We do not collect any information from anyone under 13 years of age.

If you have any questions about this Policy, the practices of the Websites, or your dealings with the Websites, please contact us by sending a letter to:

D.W. Morgan Company
4185 Blackhawk Plaza Circle, Suite 260
Danville, CA 94506

You may also contact us by e-mail at helpdesk@dwmorgan.com.

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information, as defined under California law, during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing as provided in this section.

Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. California residents are entitled to know how D.W. Morgan responds to “Do Not Track” signals. How browsers communicate the Do Not Track signal is not yet uniform so a standard technological response has not yet been developed by the appropriate technology communities. For this reason, we do not respond to Do Not Track signals currently. To opt out of targeted advertising on our Websites, please send a request to the address above. The effect of an opt-out will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics, and internal online services operation purposes).

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